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Customize the Welcome Message on the GEM-PHONE
In this FAQ, we will cover the following topics:1. Set Up the Company Name2. Set Up the Departments 1. Set Up the Company NameWhen a client calls the company, the greeting message begins with the c...
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Manage Missed Calls and Voicemails
When a missed call or a new voicemail is received, a notification bubble displaying a number appears above the phone icon. This number indicates the total number of missed calls and new voicemails ...
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Access and Configure the GEM-PHONE
In this FAQ, we will cover the following topics:1. Accessing GEM-PHONE2. GEM-PHONE Dashboard Tools2.1. Extensions2.2. Departments3. Configurations 1. Accessing GEM-PHONEFor the phone icon to appear...