Return New, Guaranteed or Defective Parts Via the Point of Sale

In the Point of Sale, after receiving the preference parts, right-click on a product in the estimate. Select Returns and you can choose from the following options: 

• “Old core;

• New part(s);

• Defective part(s);

• Under warranty.

Another window opens and you need to check the following data:

• Date of purchase;

• Product;

• Description;

• Supplier;

• Sent date;

• Type;

• Reference;

• Quantity;

• Amount;

• Total;

• Notes.

Then click on Save and Close. The product will be automatically excluded from your estimate. Therefore, it will be transferred in the Returns section.