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Retrieve a Deactivated Record

Inactive or deactivated records are hidden in the lists.

To make them visible, click on the menu Clients > Clients and click on the blue icon in the upper right corner of the lists.

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In the first drop-down menu labeled Status, select:

  • Active: to see only active records,
  • Inactive: to see only inactive records,
  • All: to see all records.

Then click on the green Filter button at the bottom of the page.

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Find your record, click on the Status box, and select Active.

Click Save.

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