Return New, Guaranteed or Defective Parts in the Point of Sale

In the Point of Sale, after receiving the preference parts, right-click on a product in the estimate. Select Returns and you can choose from the following options: 

• “Old core"
• New part(s)
• Defective part(s)
• Under warranty

Another window opens and you need to check the following data:

• Date of purchase
• Product
• Description
• Supplier
• Sent date
• Type (Old core, New part(s), Defective part(s) or Under warranty)
• Reference
• Purchase
• Date paid
• Quantity
• Amount
• Total
• Notes

Then click on Save and Close. The product will be automatically excluded from your estimate.