When an invoice has been created with an incorrect date but has already been closed, it is possible to cancel the original invoice and create a second one with the correct date.
Open the Point of Sale, search for the invoice with the incorrect date using the magnifying glass, and open it.
Note that the values are positive and that the invoice date in this example is April 12.
To correct the date, press the Reverse button at the bottom of the page, next to the Subdivide button.
When you click on the button, GEM-WORK will ask you to confirm the reversal with the message: “Are you sure you want to reverse this sale?” Click Yes. The values will be negative and the invoice date will be blank.
After each invoice reversal, you must click the payment button to finalize the reversal sale.
Press the Reverse button again.
When you click on the button, GEM-WORK will ask you to confirm the reversal with the message: “Are you sure you want to reverse this sale?” Click Yes.
The amounts will become positive again and you will be able to select another payment date and generate a new invoice.
In this case, the date has been changed from September 2 to September 30.
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