To access the history of e-mail exchanges with your clients, you need to configure your IMAP e-mail account in GEM-BOOKS. E-mails that have passed through our servers will then be displayed in your customer files.
To view the history, go to Clients > Clients and select the client whose history you wish to check.
Click on the Marketing tab. In this tab, you can see the Follow-ups associated with this client, E-mails exchanged with this client and the Categories of items purchased by this client.
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