In some cases, you will need to send an invoice or quote to two contacts of the same client automatically from GEM-BOOKS. To do this, in the client file, you will need to define a primary contact and another contact in the “Contacts associated with this client” section.
NOTE: The mode of this client's file must be Company in order to add Contacts associated with this client.
Click on Clients > Clients and select the one you want to change.
In the Contacts associated with this client section, you will add contacts using the +New button.
Fill in the fields: Name, Newsletter (yes or no, include the contact in the newsletter), Title, Department (if applicable), Email, Phone (if applicable), Cell (if applicable), Fax (if applicable).
For the “Type” field:
- Accounting (main): for the main accounting contact.
- Accounting: for the other accounting contact.
With this configuration, emails sent for invoices and quotes for this client will be as follows:
The email will be sent:
- To: main accounting contact
- CC: Other accounting contact
Note: If a client has multiple contacts of the same “type,” the system will consider the first one on the list.
Comments
Please sign in to leave a comment.