Retrieve a Deactivated File

Inactive or deactivated files are hidden from the lists. To make them visible, you need to modify the filters applied by default to your research. For example, click on Clients > Clients and click on the blue list icon in the upper right corner.

From the first drop-down menu entitled Status, you can use:

• Active button to see only the active records;
• Inactive to see only inactive records;
• Click on All to see all the records.

Then click on the green Filter button at the bottom of the page.

Find your file, once you've entered it, you can click on the Status box and select Active. Click on Save and Close.