Important: To access this tool, you must have GEM-CRM enabled.
To create a marketing campaign targeted exclusively at clients with tires in storage, for example, you need to set up a manual campaign. Click the menu on the left: Marketing > Campaigns > +Add.
When you click +Add, a new window with two options will appear:
- View campaign templates
- Start from an empty campaign
If you select the View campaign templates option, you will see, for example, ready-to-use templates to choose from.
Selecting the Start from an empty campaign option, on the next page, in the Info tab, you can add the following information:
- Name
- Start date
- End date
- Type (SMS or Emails)
Next, uncheck the Automatic option, since automatic campaigns are reserved for predefined events, such as holidays, appointment reminders, or other specific triggers. Click Save.
Once in the campaign, on the Filters tab, you must enable the Have Storage button to target only clients with tires in storage. Then, simply click the Send button to launch the campaign.
Before sending, you can edit the message in the Content tab. This customization allows you to adapt the text to your needs or the tone you wish to use.
Once validated, the action triggers the automatic sending of a reminder. This will be received by all clients with active storage, ensuring targeted and effective communication.
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