Configure Payments by Nuvei/Till Payment

Bianca Amorim

Updated 05 May 2026 12:23

To use this payment solution, the client must go through Nuvei. In fact, it is only Nuvei that has the capacity to add clients' to our list of merchants. Once the merchant has been added by Nuvei, it is possible to retrieve the necessary information to configure them in GEM-WORK:

Signing up to Virtual Terminal to Allow Payment by Email: the Nuvei Option

Nuvei offers Virtual Terminal to allow payment by email. Here is Nuvei's Website for more information. At the time of writing this FAQ article, the subscription is 20$/ month and 2.95% for the card fees for this service. To subscribe, please send an email to VAS_agents@nuvei.com. Here is the information to include in the email for any request to connect a virtual terminal.

Preferred Language;
Business Name;
Contact Name;
Contact Email;
Contact Number;
Company Province/ State;
Card Current Terminal (Y/N);
Virtual Terminal (Y/N);
GEM-WORK Version Used;
Best Time to Contact;
Notes.

How to Configure Nuvei/Till Payment

To receive Automatic Payments with terminals, you need to click on Configurations > Configurations.

Then click API > Merchant Accounts > +New

On the next page, enter the following information:

Processor;
Currency;
Status;
Merchant ID;
Secret key;
Account number;
Shared key;
Password.

All you have to do is to confirm the account that will be used for payments, and click on Save and Close.

NOTE: APIs will be supported until March 2027. As part of the evolution of our services and to maintain the performance, security, and compliance of credit card payment integrations, a management fee will now be applied.

This fee covers, in particular:

the maintenance and updating of integrations with payment providers (APIs)
transaction security and compliance with current standards
the continuous improvement of payment-related features

As such, a management fee equivalent to 0.5% of transactions will be added to your subscription for the use of these services. We remain committed to providing you with reliable, high-performance solutions tailored to your business needs. Please feel free to contact us with any questions.