There are two main methods for billing a 3-year plan in GEM-WORK:
1. Bill the Entire Contract via Financing
2. Use a Subscription System (Recurring Payments)
4. Which method should you choose?
5. Can you combine both methods?
Before you begin, we offer two options for your financing needs:
1. Bill the Entire Contract via Financing
This method involves billing the full contract amount upfront.
- The total amount of the 3-year plan is listed on a single invoice
- The client pays via a financing option
- Financial fees are credited (deducted) to reflect only the actual value of the contract
- Payment is then managed by the financing company
1.1. Advantages
- Immediate revenue recognition
- Simplified accounting (a single invoice)
- Less administrative follow-up
1.2. Considerations
- Requires an agreement with a financing provider
- Financial fee credits must be properly configured in GEM-WORK
2. Use a Subscription System (Recurring Payments)
With this method, the client pays for the plan on a monthly or periodic basis.
- The plan is divided into payments (e.g., monthly over 36 months)
- Invoices are generated automatically based on the selected frequency
- Each payment corresponds to a portion of the contract
2.1. Advantages
- More accessible for the client (spread-out payments)
- Recurring revenue
- Flexibility for the client
2.2. Considerations
- Payment tracking required
- Management of cancellations or payment defaults
- Subscription setup in GEM-WORK
3. Configure in GEM-WORK
To create a subscription, click on Sales > Subscriptions > +Add.
- Subscription with Billing Every 3 Years Financed by CATALYX
Then, in the Info tab, define the general information:
- Renewal Method: choose automatic or manual.
- Active: always Yes.
- Client to be billed: select the relevant client.
- Billable: always Yes.
- Frequency: every three years = term length
- Number of subscriptions: enter a specific number or set to 0 for unlimited
- Product or service to be billed: GEM-WORK - Calendar Management Module
- Quantity: the term length (36 months)
- Price: the monthly payment amount
- Add a custom text that will appear on the invoice (optional)
- Next billing: date of the first invoice already generated
- Start and end of coverage: system usage dates
- Cannot cancel before: minimum date before which the subscription cannot be canceled
- Link to a project (optional)
Click Save to activate the subscription.
Examples using these configurations:
Example 1
Financing equipment with maintenance included in the invoice
- Equipment: $5,000
- Annual maintenance at $1,500 x 3
- Interest with a quantity of -1 x 1,000 Administrative GL
Invoice of $8,500
The subscription would then be $3,000 with a 3-year plan to be renewed using the parameters above.
Example 2
Software financing
Equipment financing with maintenance on the invoice
- Software at $9,500
- Interest with a quantity of -1 x 1,000 General Ledger (GL)
Invoice of $8,500
The subscription would then be $9,500 with a 3-year plan to be renewed using the parameters above.
- Subscription with Monthly Billing
In the Info tab, define the general information:
- Renewal method: choose automatic or manual
- Active: always Yes
- Client to bill: select the relevant client
- Billable: always Yes
- Frequency: monthly
- Number of subscriptions: enter a specific number or set to 0 for unlimited
- Product or service to be billed: GEM-WORK - Calendar Management Module
- Quantity: 1
- Price: the monthly fee
- Add a custom text that will appear on the invoice (optional)
- Next billing: typically, the client is already using the system (start of the invoice)
- Start and end of coverage: dates of system usage
- Cannot cancel before: minimum date before which the subscription cannot be canceled
- Link to a project (optional)
Click Save to activate the subscription.
4. Which method should you choose?
The choice depends on your business model:
- Financing → ideal for receiving full payment quickly
- Subscription → ideal for building client loyalty with recurring payments
5. Can you combine both methods?
Yes. Some companies offer:
- A full payment option with financing
- A monthly subscription option
This allows you to adapt to the client's preferences.
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