Add workshop supplies—legal or not?

The billing of workshop supplies in Quebec is regulated for the automotive industry.

Although GEM-CAR allows for the billing of shop supplies based on a percentage of labor to accommodate Western Canadian provinces, this practice is not legal in Quebec and Ontario for consumers. Therefore, we urge you to comply with the laws and regulations in effect where your business is located.

This section was published following recommendations from the GEM-CAR development team to inform you of best business practices. To ensure fairer billing of your shop supplies, we recommend printing barcode labels for shop supply products using your GEM-CAR and using a barcode scanner.

In summary, workshop equipment can be charged to the customer if it is itemized (product code, item, price) on the invoice, except for commercial customers, to whom a percentage of labor costs may be charged.