Make Calls Between Employees Using the GEM-PHONE

GEM-PHONE allows users to quickly configure and manage phone communications directly within the system. 

1. Accessing GEM-PHONE

After enabling the phone system, a new window will appear each time you click the phone icon. This time, the window will display the following tabs:

• Not available/Available

• Extensions

• Departments

• Voicemails

• Call History

In addition, you will find the phone number and extension at the bottom of the page. To enable or disable the phone, simply click the Not available or Available button to change its color and status.

Not available - red

Available - green

Click the button next to the phone to open the dial pad. Buttons to clear everything or one number at a time will also appear.

2. Call an Employee

The first time you open the list of extensions—when you first access GEM-PHONE—the list will be generated by the system. You can make internal calls between users of the system by clicking the green phone icon.

The window with the call will appear, displaying the user's name and extension number.